What happens when you click on Shop now?

  • 1. Select your product

  • 2. Add it to the shopping cart

  • 3. Complete the checkout form

  • 4. Enter desired shipping address

  • 5. Receive your order & enjoy!

What happens when you click on enquire now?

  • 1. Select a product

  • 2. Click on enquire now

  • 3. Browse the list

  • 4. Fill out the enquiry form

  • 5. Send and then wait for us to confirm product availability

How do I register with Tecshop ?

Simple. Just click on the ” My Account ” link in the footer and follow the onscreen instructions. Once you have registered you will receive an email with your login details.

What is our return policy ?

Returns are only accepted within 7 days of the date of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

What happens if a product is out of stock ?

If the product is out of stock will will keep your request on record and as soon as stock arrive will will inform you via email.

How do I track my order ?

All orders can be tracked via the designated couriers tracking website using the tracking code you have been provided.

Can I collect my product instead of shipping ?

Yes. You can collect directly from our store which is located in Century City Long Island Club.

What are our banking details and payment options ?

At the moment we only provide EFT as a payment option online once we have confirmed stock. You will receive an email with our banking details and a reference code to use when making the payment.

However at our store we do have card facilities available.

What is CPO ?

Certified Pre-owned products are refurbished, high-quality products that have been used for no more than 30 days. Each product goes through extensive inspection, then is cleaned and re-packaged to look and function like new to make sure you get only 100% functionality. The prices of Certified Pre-owned products are always lower than the prices of their brand-new equivalents. Plus, they’re all backed by warranty.

CPO products are tested to meet our commitment to quality for physical conditions.

Have Any Questions?

Mail Us!

sales@thetecshop.co.za

Call us!

+ 27 (0) 21 023 1193